Product Replacement Program

If you would like to request a product replacement your item must qualify for the program.

Deliberate damage is not covered, If the product comes with damage then it may be eligible for a replacement.
Any replacement requests after 10 days of your item being posted may not be covered, depending where the item was posted.
We will not replace your item if you ordered the wrong one, If we posted the wrong item we will replace it for free.
Items that are lost in post we currently are not replacing. If your item is lost in post we do ask that you contact us so that we can follow it up.

If your item meets the guidelines above then please fill out the form below. We aim to respond to all issues within 48 hours.

[contact-form-7 id=”143″ title=”Product Replacement Program”]