It has come to our attention that select customers are receiving errors while attempting to download some of our video files. Whilst these errors do not apply to all customers we are still attempting to resolve the issue. So far we are aware that users with a slower internet connection are primarily receiving this error ( Connection time out ). If you believe that you are encountering an error with your digital download from MP Productions we ask that you please take the time to complete an application form below for us to issue you with an alternative download link. Once you have submitted the application form we will review the case to confirm that your details match the ones on our system, we may also need to get in contact with you via email during this period to confirm any details regarding the case.
Thank you once again and from MP Productions we apologise for the inconvenience caused by this issue.
[contact-form-7 id=”394″ title=”MP Digital Download Alternate Link Request”]